Your Lab Results
Our goal is to make sure you know the results of anything we order or send on your behalf. Most results will be available 7-10 days from the date they were collected.
Seven Oaks Women's Center primarily uses the Patient Portal to give you access to labs or pap smear results. Please log on to your Portal account and review your labs under "Summary" on the side bar of the portal page. If you don't have access to the Portal, please contact our office at 210-692-9500 and ask an operator to send you an invitation for access.
CPL Lab Access
1. Call CPL at 210-229-2567 (in San Antonio) or 866-956-2567 (toll-free).
Monday-Friday - 7:30 a.m. - 6:00 p.m.
Saturday - 8:00 a.m. - 1:00 p.m.
2. The CPL service representative will need:
- Your name
- Access code number 10419
- The last 4 digits of your social security number
- Your date of birth
For Pap smears, they'll give you a verbal confirmation of normal or instruct you to call our office to discuss the details of the results. For blood tests, you'll be asked for an email address so you can receive your results via email.
Laboratories other than CPL
If your Paps or labs were sent to another laboratory, such as a Quest or a LabCorp location, then please contact Seven Oaks Women's Center directly at 210-692-9500. Direct access to their labs is not available.
Interpreting the Results
If your labs were sent to evaluate a medical condition or complaint, we'll address this when we discuss your results. We will help you understand your lab results, your normal or abnormal Pap smear results, and work closely with you on your options. At other times, the labs may be just a part of preventative care.
If you want to know what your labs mean, a helpful resource is Lab Tests Online. You'll find interesting information about the tests that were sent and what the results mean.
Ultimately, YOU benefit the most!
Please do NOT assume that "no news is good news". Make sure that you know what your results are by one of the above means. And, of course, please call us at 210-692-9500 with questions or concerns.