Your Lab Results
Our goal is to make sure you know the results of anything we order or send on your behalf. If a pap smear was sent or lab test was ordered by your SOWC provider, we want you to know those results in a timely fashion. Most results will be available within 7-10 days from the date they were collected.
SOWC primarily uses Clinical Pathology Laboratories (CPL) for pap smears and lab tests. You should have received a card with instructions on how to get your results by phone at the time of your visit. For your convenience, here's those instructions for CPL.
CPL Lab Access
1. Call CPL at (210) 229-2567 (in San Antonio) or (866) 956-2567 (toll-free)
Mon-Fri 7:30 am - 6:00 pm & Sat 8:00 am - 1:00 pm.
2. The CPL service representative will need:
- Your name
- Access code number 10419
- The last 4 digits of your social security number
- Your date of birth
For pap smears, they'll give you a verbal confirmation of normal or instruct you to call our office to discuss the details of the results. For blood tests, you'll be asked for an email address so you can receive your results via email.
Laboratories other than CPL
If your labs or paps were sent to another laboratory, such as Quest or LabCorp, then please contact SOWC directly at (210) 692-9500. Direct access to their labs is not available.
Interpreting the Results
If your labs were sent to evaluate a medical condition or complaint, we'll address this when we discuss your results. At other times, the labs may be just a part of preventative care.
If you want to know what your labs mean, a helpful resource is Lab Tests Online. You'll find interesting information about the tests that were sent and what the results mean.
Ultimately, YOU benefit the most!
Please do NOT assume that "no news is good news". Make sure that you know what your results are by one of the above means. And, of course, please call us at (210) 692-9500 with questions or concerns.